Please help! Dragon wont recognise my Canon 5d mark ii! My pc finds it but Dragonframe wont?

Ive tried reset connections and still nothing. Any help will be really appreciated.

Thanks

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Im using Dragon stop motion 2.3. I just downloaded the trial of the latest version dragonframe and it picks my camera up fine? Very confused?

I also use DragonFrame with a Canon 5D Mark II. My best guess is that the version you're using is too old to support this model of camera. You'll just have to upgrade to a more recent version of DragonFrame.

Adam Dowling said:

Im using Dragon stop motion 2.3. I just downloaded the trial of the latest version dragonframe and it picks my camera up fine? Very confused?

I don't know - The 5dMkII is listed as supported by Dragon2 on the DF site.  (The 5d MkIII is not, you definitely need Dragonframe3 for that.)  Maybe the MkII got a software update so it no longer works with the older dragon software?  Or maybe you don't have the latest updates to version 2 that covered that camera, and  with DF 3  out for a few years now, they have stopped offering them?  Whatever, I'd say just upgrade to the current version.  

Hi guys thanks for your help, i just bought the upgrade as you said and it now works perfectly.

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